|
Frequently Asked Questions
Questions:
What can I do on NOBTS-owned equipment? NOBTS values godly character and excellence, therefore has established policies for proper usage the seminaries technology resources. The seminary prohibits usage for illegal activity, excessive leisurely activity, and activities that would be contrary to wholesome Christian character. For the complete policy, so the Appropriate Use policy is in the student handbook. Where are the computer labs located? The Computer Labs are located in Suite 290 of the Hardin Student Center. NOBTS has computer consoles in the Cafeteria, Price Building, and Café New Orleans. When are the computer labs open? During the Fall and Spring Semester, The Computer Labs are opened from 7:00 A.M. to 10:00 P.M. Monday through Friday and Saturday 8 A.M. to 5 P.M. During summer, spring, and fall breaks, the Labs are open Monday through Friday 8:00 A.M. – 5:00 P.M. The Computer Labs are closed on holidays recognized by the Seminary. See the Campus Calendar for school closings What kind of software is installed on the computers? The Computer Labs have Windows-based PC’s available for use. Some computers have scanners attached. The Computers have numerous software packages installed: Microsoft Office (Word, Excel, PowerPoint), WordPerfect, Internet Explorer, Firefox, Adobe Acrobat Reader, E-Sword Bible Software, Real Player, Windows Media Player, PDFCreator, DivX Media Player, and SPS for statistics. The labs provide printing services at 5 cents ($0.05) per page. Are the NOBTS Labs open to the public? The NOBTS Computer Labs are not public labs, and use is restricted to the students, faculty, staff and their respective families of NOBTS and William Carey College of Nursing. Does NOBTS have a public wireless network? NOBTS offers a public wireless network service, available in the Hardin Student Center, Library, Cafeteria, Center for Ministry Excellence, Sellers Music Building, Leavell Center for Evangelism, Dodd Office Building, Bunyan Classroom Building, Frost Administration Building, and the Providence Guest House. How do I connect to the wireless network? For instruction on how to connect to the network, visit ITC. NOBTS does not provide assistance in connecting the network. Is the wireless network reliable and safe? NOBTS isntalls only professional grade equipment for the wireless network and uses reliable T-carrier techonology for data, but NOBTS does not warrant the reliability of the network, guarantee uptime, or guarantee any quality of services for this network. As connecting to any public network, there are risks involved. Make sure you have current firewall software and virus protection before you connect to the NOBTS or any wireless network. Although NOBTS attempts to help protect computers connected to the network, NOBTS is not responsible for any damages that might occur while connected to the network. After 3 attempts to logon, the system will automatically lock users out to prevent anymore logon attempts. If you are accidentally locked out, contact ITC (816-8180) to have your account unlocked. To reset your password, check the Admin Polices for instructions. How do I submit an ITC Service Request? NOBTS Staff and Faculty can request ITC services on seminary owned and operated equipment. To submit a request, email ITCHelpDesk@nobts.edu or call 816-8180 to submit a request. Please include the NOBTS Barcode, the location of the device, your name, email address, and the nature of the request. How do I get help with Blackboard? For assistance with Blackboard, call 816-8180 or email BlackboardHelpDesk@nobts.edu. How do I get help with IQ WEb? For assistance with Blackboard, call 816-8180 or email IQHelpDesk@nobts.edu. For assistance with your NOBTS email account (faculty and staff) call 816-8180. If you are able to send email, you can request assistance at netadmin@nobts.edu. NOBTS does not provide students with email. You can register for free email accounts at www.gmail.com or www.yahoo.com. NOBTS does not warrant or support these services. How can I request the purchase of equipment & software? Faculty and staff should consult with division chairs, department directors, or program directors to purchase equipment or software. Request LAWatts@nobts.edu. should be made through Dr. Laurie Watts at 816-8180 or Can software and computers be purchased through ITC? NOBTS does not resell or install software for students. Some retailers offer student discounts on software. Check with your retailer before purchasing software. What can I do to protect my computer? Just about everyone that owns a computer has at one point or another dealt with a cyber security issue, whether it be something as benign as a pesky computer virus or something as serious as someone stealing an entire computer. Like driving a car, there are some measures one can take to increase safety when using computers and prevent disasters from happening. Read the Cyber Security page for more information. |
|